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MADE IN USA
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PREMIUM QUALITY
BEFORE VS AFTER
FREQUENTLY ASKED QUESTIONS
What type of shoe cleaning product does ShoeSanctuary offer?
ShoeSanctuary provides a premium bag which can be used in the washing machine to clean shoes without all the hassle of manual cleaning.Saving our customers time and energy is our top priority
Can ShoeSanctuary products be used on all types of shoes?
Our products are formulated to be safe for all shoe materials, including leather, suede and fabric
How long does it take to arrive at my doorstep ?
ShoeSanctuary takes a period of 5-7 days to all USA customers.Speed and time remain our constant priority and we ensure that all customers recieve the product as soon as possible.
POLICIES
PRIVACY POLICY
Privacy Policy for ShoeSanctuary
Effective Date: 6 April 2025
At ShoeSanctuary, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
1. Information We Collect
We may collect personal information such as your name, contact details, shipping address, and payment information when you make a purchase or contact us.
2. How We Use Your Information
Your information is used to process your orders, improve our services, communicate with you, and comply with legal obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with third parties only where necessary for fulfilling your order (e.g., payment processors or couriers) or where required by law.
4. Your Rights
You have the right to access, correct, or delete your personal information. You may also object to our processing of your information or withdraw your consent at any time.
5. Security
We take reasonable steps to protect your information from loss, misuse, and unauthorized access.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: [email protected]
By using our website or services, you agree to the terms of this Privacy Policy.
TERMS OF SERVICE
Terms of Service for ShoeSanctuary
Effective Date: 6 April 2025
Welcome to ShoeSanctuary. By accessing or using our website or services, you agree to the following terms:
1. Use of Our Services
You agree to use our website and products for lawful purposes only. You must not misuse our services or attempt to interfere with their operation.
2. Orders and Payment
All orders are subject to availability and confirmation of payment.
3. Shipping and Delivery
We aim to deliver your order within the stated timeframe. Delays may occur due to external factors beyond our control.
4. Returns and Refunds
Returns are accepted within 3 days of delivery if the product is unused and in original condition. Refunds will be processed once the item is received and inspected.
5. Intellectual Property
All content on this website, including images, logos, and text, is the property of ShoeSanctuary and may not be used without permission.
6. Limitation of Liability
ShoeSanctuary is not liable for any indirect or consequential damages arising from the use of our products or services.
7. Changes to Terms
We may update these terms from time to time. Continued use of our services means you accept any changes.
Contact Us
If you have any questions, please contact us at:
Email: [email protected]
REFUND POLICY
We accept 100% refunds during a 3 day period,meaning our customers have 3 days to review the product after delivery in order to be eligible for refunds
Reach Out for FURTHER QUESTIONS
Customer Support Available 24/7